![]() The message “Non-HP cartridge” and if prompted, users should decline the firmware update option.Ĭustomers are advised to change their printer settings to protect themselves from future releases of firmware by saying “NO” to installing firmware updates. The firmware updates are delivered via the printers Wi-Fi connection and a pop-up box informs the user that the update is available. ![]() In both cases, the update does require the user to enable the installation of the firmware update and cartridges with chips produced before June 2022 may be affected. ![]() The firmware version related to this is 2224BR. The second firmware update is for their HP 953 inkjet range. The firmware version related to this is 2225AR. The first firmware update is for the for the HP 903 inkjet range. On the 14th of July HP released two firmware updates. We would like to advise all of our customers to not upgrade their HP printer firmware to the most recent update to avoid your compatible ink cartridges from not being recognised and we strongly recommend you also turn off the printer auto-update feature.
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